You must return the product within seven (3) days of receipt of shipment.

2.   Non-returnable Products. You do not have a right to return, replace or exchange products if:

• Products have been used or damaged by you or are not in the same condition as you received them;
• Any consumable product which has been used or installed;
• Products that fall under specific categories, including food, beverages, household goods, digital books, swimwear, hosiery, underwear, socks, health, contact lenses, hygiene related and personal care products and certain baby products (e.g. tethers, diapers, hygiene tissues, feeding related products) music, video and video games.

3.   Initiate Return from Customer Dash Board.

In all other circumstances, we will refund the only product amount only. Original shipping fee and costs of return shipping will be paid by you
For products not delivered, you will receive a full refund if you cancel the order under prior to shipping otherwise you will have to pay shipping fee;

4.   Refund Procedure. We will issue a refund to you depending on the method you used for payment, as follows:

• If you paid by cash on delivery, we will issue a refund to your Bank account; or
• If you paid by credit/debit card, you can choose to have a refund by credit/debit card.

5.   Refund Timescale. Your refund will be initiated once your product is received back and inspected by Team or Seller, and the final refund will be received by you as follows:

• If the refund is to your credit/debit card, within thirty (3-25) working days from the day on which Seller has received the product back;
• If your refund is to your bank account, you will receive the refund within fifteen (3-15) working days from the day on which Seller has received the product back ; or
• If you have cancelled your order before shipping, an automated refund will be provided back to you.