FAQs

Most frequent questions and answers

We are Choosing the right shipping method to provide you products like:

  • Air
  • Train
  • Truckload
  • LTL
  • Ocean

After the mode of transport is chosen, many shippers are overwhelmed at the prospect of pricing, tariffs, surcharges and paperwork. We are usig good services don’t have to deal with these headaches.

It is all depend on your location but On average, you will need to wait 5-23 days.

To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.

No, you do not need to register for a account in order to place an order but if you make a account so you will also benefit from it; if you register with us you will be able to enjoy the following benefits through your account:
• Save your address and card details for faster shopping
• Manage your account details, order history and email preferences and see order status.

Before we send you the first bill for product cost and service fee, we will first confirm with the seller if stocks are available. Most of the time, stock status in seller’s page is inaccurate or not updated. Once your payment is confirmed, we then buy the item.

Yes, as long as your order is not yet processed by our purchaser. We will refund your payment in full amount to your account, or retain it for future purchases. If items in your order are already purchased and seller accepts return, you will be charged for service fee, local shipping fee, return shipping fee, and other applicable charges, the remainder amount will be returned to your account.

SUBHANALLAH SHOPPING ship to over 200 destinations with our recommended shipping partners. But if your country is not among the list in our cost calculator, please contact Customer Service via email us at customercare@subhanallahshopping.com to quote you the price for your country.

We accept all payments through our Digital payment gateway.